We are committed to helping you through your new language and culture journey. With that being said, we are always ready and willing to refund or reschedule classes. We know you have a life and it happens to get in the way of language learning.
Let's make an agreement 😊 Here are our terms.
- Our instructors are making themselves available based on these scheduled appointments. Please give them at least 24 hrs before your scheduled class time to reschedule or cancel.
- Same day reschedules are not preferred but we understand.
- No call, No shows will not be refunded.
- Late appointments are not extended into the next hour.
- Classes are given on the hour only. Please choose or request any class on the hour.
- Payments must be made to reserve your class time in our Scheduling App, or in person at the Studio. You can leave credit card details with us, to be used only under your instructions Otherwise it is not reserved.
- We encourage you to login yourself so you can reschedule easily or cancel. If you are not comfortable with that, don't worry, we got you!
Need a Refund? Contact us anytime or use the online scheduler.